Fish Creek Exchange Your Privacy matters

Why Do We Have
a Privacy Policy?

This website (the "Site") is owned and operated by Graywood Developments Ltd. and/or its subsidiaries or affiliates ("Graywood", "us", "we" or "our"). At Graywood, we take the issue of safeguarding privacy very seriously and are committed to protecting the confidentiality and security of the personal information entrusted to us. This Privacy Policy sets out Graywood's policies and practices with respect to the collection, use and disclosure of personal information.

Our Privacy Policy has been designed to comply with Canada's Personal Information Protection and Electronic Documents Act and other applicable federal and provincial privacy laws relating to the protection of personal information (collectively, "Privacy Legislation"). All of our employees, contractors, consultants, agents and third party service providers are bound to comply with this Privacy Policy. By using our Site, you are consenting to the collection and use of information as is outlined in this Privacy Policy.


In the course of our business, Graywood may collect "personal information" (as defined under Privacy Legislation) from our investors, purchasers and employees, including an individual's name, address, birth date, phone numbers, mailing addresses, email addresses, income, social insurance or social security number, employment and occupational data, home purchasing preferences, residency, municipal and legal descriptions of property, company affiliations or other personal identification numbers. We may also obtain further personal information, such as financial data and information required to establish that an individual is an "accredited investor" or the equivalent under laws of jurisdictions outside of Canada, in the course of providing services to our investors. Graywood may collect such non-public personal information from subscription agreements and related documents, through meetings and telephone conversations with investors and purchasers, or from consumer reporting or credit agencies.

The personal information collected in the course of Graywood's business will only be used for the purposes of:

  • providing information to prospective purchasers on new developments;
  • providing information and services to investors in Graywood sponsored funds, including executing transactions and providing confirmations, tax information and financial statements in connection with such investments;
  • satisfying Graywood's obligations under applicable legal and regulatory requirements, including any obligations to ensure that each investor's investment is suitable for such investor and that each investor is a person to whom Graywood is permitted to sell interests to;
  • communicating with an individual in relation to their prospective or current employment with Graywood; and
  • any other purpose to which a purchaser, investor or employee may consent in the future.

Graywood does not disclose any non-public personal information about prospective, existing or former purchasers, investors or employees to anyone, except as permitted by law and regulation, as authorized by the relevant individual in writing or in accordance with this Privacy Policy. We may share your personal information with third party service providers located in Canada and the United States. For example, we may use service providers to send email or other communications, analyze the effectiveness of our Site, operate certain features of our Site and provide consulting services.

We only share your information with third parties for completion of the above uses, and any third party's use must adhere to this Privacy Policy and all applicable laws. We do not authorize third parties to use or disclose personal information for their own marketing or any other purposes.


We employ organizational, physical and technological safeguards to restrict access to non-public personal information about investors or purchasers to those employees and agents of Graywood who need to know that information in order to provide our services, and to protect personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration and destruction.

We will only keep your personal information on our records so long as it is needed for its identified purpose. Files are destroyed when there is no longer any possibility of them being used for administrative or legal purposes or because we are obligated to do so by law. We will ensure that all reasonable steps are taken in the disposal or destruction of personal information to prevent unauthorized parties from gaining access, including shredding paper records and permanently deleting electronic data.


Graywood will do its best to ensure that your personal information is correct and kept current. With certain limited exceptions as provided in Privacy Legislation, you have the right to access your personal information held by Graywood and, as the case may be, to request that the information be corrected if it is inaccurate, incomplete or collected in violation of the law. You may update or correct information about yourself by emailing us at In circumstances where your personal information has been provided to Graywood by a third party, we will refer you to that third party.


You may withdraw your consent to the collection, use and disclosure of personal information in accordance with this Privacy Policy at any time upon reasonable notice to Graywood in writing, subject to legal or contractual restrictions. The withdrawal of your consent may affect our ability to continue to provide you with the products and services that you have or would like to receive.

You may also opt out of receiving promotional emails from Graywood by following the instructions in those emails. If you opt out, we may still send you non-promotional communications, such as messages about your account or our ongoing business relations.


We may use cookies and other tracking devices on our Site. The use of cookies allows us to measure Site activity to provide a better user experience. Cookies and other tracking devices may be used to tell us the time and length of your visit, the pages you look at on our Site, the website you visited just before coming to ours, and the name of your Internet service provider. We may use third parties to serve our advertisements on other websites. In serving our advertisements, these companies may use cookies and other tracking devices to collect certain information about your visits to our Site or other websites (such as browser type, IP address, which page was visited, and time of day). We may also collect data through Google's interest-based or 3rd-party audience data (such as age, gender and interests). All of the information we collect may be used to evaluate the performance of our Site and our online advertising program or to tailor promotions and other marketing messages to you.

As you browse, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display-advertising partners then enable us to present you with retargeting advertising on other websites based on your previous interaction with The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number.

You may adjust your browser settings to reject cookies if you so choose. If you wish to view the cookies which reside in your computer or change your browser settings to reject all cookies or ask for your approval before accepting them, use the preferences settings in your browser. If you do decide to disable our cookies, you may not be able to take full advantage of certain features available on our Site.


Graywood has appointed Louise O’Brien as our Privacy Officer. The Privacy Officer is accountable for Graywood's compliance with the principles of Privacy Legislation and this Privacy Policy.

If you have questions or complaints with respect to our privacy policies and practices or if you wish to request access to, or correction of, your personal information under Graywood's care and control, please contact the

Privacy Officer at:
Louise O’Brien
Graywood Developments Ltd.
200 King St. West, Suite 1602
Toronto, ON M5H 3T4

Phone: 416.599.1930


If you believe the privacy laws relating to the protection of your personal information or our Privacy Policy have not been respected, you may file a complaint with our Privacy Officer at the address listed above. Graywood will investigate all complaints. If, after an investigation, your complaint is deemed justified, Graywood will take appropriate steps to correct the situation, including, if necessary, amending our policies and practices. If you are not satisfied with the results of the investigation or the corrective measures taken by Graywood, you may exercise the remedies available under law by contacting the Office of the Privacy

Commissioner of Canada at the address below:
Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, QC K1A 1H3


Graywood reserves the right to modify or supplement this Privacy Policy at any time. If we make changes, we will notify you by posting the updated policy and revising the "Last Updated" date above. We encourage you to review this Privacy Policy whenever you use our services and to stay informed about our information practices and how you can help protect your privacy.